What happens when you book a course?

Payment by PayPal or Google checkout

You will receive receipt of your payment via PayPal or Google Checkout.

You will receive within 5 working days a receipt from the CIDBT.

Your course tutor is then sent your details

Within 21 days you receive BY POST your course Welcome Pack from your tutor

You must then contact your course tutor via e-mail as per in the welcome pack instructions to state that you have received your pack and started the course. This is mandatory.

Payment by cheque

On clearance of your cheque you will receive an e-mail receipt from the CIDBT

Your tutor is sent your details

You receive a welcome pack and phase 1 of your course BY POST from your course tutor within 21 days

You must then contact your course tutor via e-mail as per in the welcome pack instructions to state that you have received your pack and started the course. This is mandatory.

If you do not receive any communications within 14 days you should immediately advise the CIDBT by letter or e-mail of this fact, so that they can resolve the matter quickly.

Please note:

The post these days can be unreliable so do make sure you contact us if you have not received a Welcome Pack by post. Students overseas will ONLY receive a Welcome Pack by e-mail.