Dog Behaviour & Training The Cambridge Institute of
Grey Click to got to the CIDBT Facebook page

The CIDBT is a non for profit organisation limited by guarantee © 2017 Click Here for Company Information

Terms and conditions

The web site contains specific rules and regulations applicable for students enrolling on and attending module with the Cambridge Institute for Dog Behaviour & Training. Quite simply, each student is expected to comply with these rules and regulations and we ask that they read them and agree to them at the outset.


Tuition fees are payable in full or by instalment before any module materials are dispatched or attendance of a residential or one-day non-residential module. Payment can be made by credit or debit card via PayPal (you do not need to be a PayPal member), direct to our bank or by Cheque. We will take all reasonable care to keep the details of your order and payment secure, but in the absence of negligence on our part, we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the website.

Payment & Instalment Payments

Students will be charged tuition and fees at rates established by CIDBT and published on the web site. The tuition and fees may be subject to change. The CIDBT evaluates institutional tuition and fee rates periodically. Tuition rates may also vary depending on a student's enrolment status. The tuition and fees do not include other program costs, such as, but not limited to, books, supplies, equipment costs and other costs associated with the selected program of study. These additional costs are the obligation of the student.

It is a student's sole responsibility to ensure that all tuition and fees for each course are paid for at the beginning of the course or if by instalment no later then six months from the start date.

If you opt to pay by instalment and any one of your instalment payments fail PayPal will usually try again a second time two days later, if that fails they will try again a third time five days later. If the this third attempt also fails they will not try again and cancel the instalment. If this happens we will have no alternative but to cancel your course without notice.

If you are experiencing any difficulties regarding instalment payment it is incumbent upon you to contact the CIDBT by using the Request Form explaining the issue so we can consider the matter.

For a detailed breakdown of a financial plan, he must refer to a financial aid award letter and/or payment agreements.

Travel & Hotel Accommodation

Hotel accommodation, travel and food are the responsibility of the student.

Workshop Cancellation & Attendance

Each residential workshop must be attended in the sequence specified in the module information. CIDBT reserves the right to cancel any workshop for which fewer than three students have registered. If cancellation becomes necessary, we will notify all registered students either by telephone, e-mail or text message at least 14 days in advance. Wherever feasible either an alternative module or a new start date will be offered but if the student does not choose to accept that offer he will be eligible for a full refund of module fees.

Module containing Workshops

If you book a module that contains a workshop that part of your module is mandatory and you will be advised of the day or days when you should attend. If your module contains a workshop (of any amount of days) this date is booked on the day that you enrol on the module. If you do not turn up for a workshop or cancel the chosen dates in advance for whatever reason you will lose the workshop which means you cannot complete the remainder of the module. There are no exceptions to this rule due to the workshop preparation costs that we incur from the day you enrol. However, you may apply in writing or by e-mail for an exceptional circumstance consideration case, whereby, if successful, we may offer you a place on the next available workshop at an additional fixed fee of £95.00 and at the module tutor's discretion. Click on the button below to complete the change of workshop date request form.

Request Form

Cancellation & Refund Policies

By paying the module fee and securing your place on a six-month module, you are committing to completing the course for its full duration, and are, as such, liable to pay the full course fees as outlined in this agreement. If for any reason you decide to leave the course within 14 days of the date of your receipt you can have a full refund.

To commence the refund process within this period please click on the button below to complete the refund request form.

Request Form

If a refund is agreed we will refund by the same means you paid for your course, in other words if you paid for your course with PayPal we will refund you using PayPal.

In addition the student agrees to delete all CIDBT course material received and not to use or distribute the same material received to any other person or business. All CIDBT course (modules) material is protected by copyright and it is an offence to use or redistribute by any means whatsoever.

After 14 Days of Your Receipt:

We will not refund after 14 days of your receipt date for the following circumstances:


In extraordinary circumstances you can apply for a deferral if you have not begun the course work. This is at the CIDBT’s discretion. Click on the button below to complete the referral request form.

Request Form

Policies and Disclosure

Information published on the web site contains a description of certain policies, rules, procedures and other information about the Institute. The CIDBT reserves the right to change any part of the web site concerning rules at any time. Students are expected to read and be familiar with the information contained in the Institute’s web site with regard to any revisions, supplements and addenda to the programmes or modules, modules and Institute policies. By enrolling in CIDBT, the student agrees to abide by the terms stated in the web site and all published Institute policies. CIDBT will not be responsible for any statement of policy, career planning activities, curriculum or facility that does not appear in this Enrolment Agreement or on the CIDBT web site.


CIDBT reserves the right to make changes at any time to any part of the web site information, including the amount of tuition and fees, academic programs and module, institute policies and procedures, faculty and administrative staff, the Institute calendar and other dates and other provisions. CIDBT also reserves the right to make changes in equipment and instructional materials, to modify curriculum, and when size and curriculum permit, to combine some classes or module.


Modules are marked by CIDBT tutors and their opinion is final. We do not grade work but mark it as a PASS or FAILURE.

The CIDBT may change its own terms and conditions, accreditation rules, courses, course content  at any time without notice. This includes its choice of accreditation body(s) or other independent approval organisations as it feels fit. The PETbc approves and accredits all CIDBT modules.

Student's Failure to Meet CIDBT rules/obligations

CIDBT reserves the right to terminate a student's enrolment in the event of unsatisfactory academic progress, failure to pay tuition or fees by stated deadlines, disruptive behaviour, posing a danger to the health or welfare of students or other members of the CIDBT community or failure to abide by CIDBT policies and procedures. The CIDBT can discontinue a student's enrolment status who do not meet all of his or her financial obligations.

Success of Student

Individual student's success and satisfaction with a module are dependent upon the student's individual efforts, abilities and application to the requirements of the Institute's module. CIDBT cannot make any guarantees in this respect.


Use of the Internet is solely at a student's risk and subject to prevailing regulations regarding access, display and utilisation of material available on the worldwide web. Websites recommended for students are solely for use in research and information collation and storage in relation to module requirements.

Use of Images and Works

Students agree that CIDBT may use their name, voice, image, likeness and biographical facts and any materials produced as a student while enrolled at CIDBT, without any further approval or payment, unless prohibited by law. They further acknowledge that the foregoing permission includes the right to make and use audio or video tape and photographs of him or her, recordings of his or her voice, conversation and sounds in any manner or medium in connection with any advertising, publicity or other information relating to CIDBT.


CIDBT does not discriminate on the basis of race, gender, sexual orientation, religion, creed, colour, national origin, ancestry, marital status, age, disability or any other factor in the recruitment and admission of students, the operation of any of its educational programmes and activities or the recruitment and employment of faculty and staff. The Institute complies at all times with the requirements of prevailing legislation.

Grievance Procedure

If a student feels that he or she has been treated unfairly or unjustly by any CIDBT module provider, employee, tutor, mentor, portfolio evaluator or other staff the student must submit a written statement of the grievance to the CIDBT Registrar immediately. Where the grievance concerns an academic process such as grading, testing or assignments, the CIDBT Registrar acts as the compliance coordinator and will assign the appropriate assessors to handle specified grievances and their report will be available within 30 days. For other types of grievance the Registrar will determine the appropriate action in the circumstances and CIDBT will comply with all prevailing regulations to resolve the matter promptly and correctly to maintain their high standards. Click on the button below to complete the grievance notification request form.

Request Form

CIDBT Liability

It is essential that students enrolling on CIDBT module fully appreciate that there are risks of damage to property and injury or death to themselves, other persons and animals when learning in a practical environment with animals that may be unpredictable. That is, indeed, what CIDBT module are all about.

Whilst the Institute and its staff and all personnel associated with the delivery of module will take precautions, and advise students appropriately, to minimise such risks, neither CIDBT nor any individual associated with module delivery can accept liability for any claim for damage, loss or injury arising from activities during a module, from the application of advice or training provided on the module or consequential loss of any sort suffered by a student.

Students therefore agree to indemnify and hold the CIDBT and their servants, module providers, directors, officers, administrators, employees, agents, subcontractors, instructors, guest lecturers and heirs harmless against all damages, claims, liabilities and expenses (including legal fees) arising out of or resulting in any way from any injury from an animal as a result of information received through coursework, or from any act or omission of one of its directors, officers, administrators, employees, instructors, agents, subcontractors, or guest lecturers. A student shall take all necessary precautions to prevent the occurrence of any injury to any person, any animal, or any damage to property, arising out of any acts or omissions of such directors, officers, administrators, employees, instructors, agents, subcontractors, guest lecturers and heirs. In any event, the Institute shall not be liable under, or in connection with, these Terms and Conditions for any contract, tort, negligence, pre-contract or other representations (other than fraudulent or negligent representations) or otherwise for any loss of business, contracts, profits or anticipated savings or for any indirect or consequential economic loss whatsoever. Liability in all events is restricted to, and shall not exceed, the tuition fees paid.

You the student agree the following:

I have read, understand and agree to comply with all CIDBT terms. I agree to comply with all CIDBT policies and rules contained therein. I agree that no binding promises, representations or statements have been made to me by CIDBT or any employee of CIDBT regarding any aspect of the education and training I will receive from the CIDBT other than those in the Module Pack, Enrolment Agreement or Acceptance Letter. I understand that modules are offered on-line and have published start and end dates.

I understand that I may be required to attend workshops that may be at some distance from my home and that I am responsible for expenses associated with travel to the workshops and living expenses while there, other than costs which are specified in the Module Pack as being included in enrolment payments.

I understand that I will receive a book and DVD list for each module and I am responsible for purchasing these separately.

I understand and agree that this Enrolment Agreement may not be modified without the written agreement of both CIDBT and myself. I hereby certify that all information I provided in my application for admission or registration to the CIDBT is complete, accurate and up to date.

I have read the terms and conditions contained in this Enrolment Agreement and understand that submitting this form electronically constitutes my confirmation in lieu of a signature and that this agreement constitutes a binding contract by the CIDBT.


We use several terms and abbreviations in this document, here they are set out in full.


The Cambridge Institute of Dog Behaviour and Training.

CIDBT Registrar

The individual responsible for academic matters at the Institute, currently Mr Christopher Harvey

Web Site

The CIDBT web site at www.


A venue for tutor-led sessions and practical work, including workshops but excluding hotel accommodation or facilities


The Cambridge Institute for Dog Behaviour and Training


A facility provided by for handling payments on web sites

Module Pack

The documents issued by CIDBT which comprise full details of the module or module that you can study, fees, dates and tuition schedules

Acceptance Letter

The letter, usually sent accompanying the module Pack, which constitutes CIDBT’s formal offer of a module to a student that you accept by paying the fees and returning the Agreement Form


The Canine and Feline Behaviour Association.


CIDBT Enrolment Agreement